- The subject isn’t worth everyone’s time. Say you discover a vendor overcharged your unit on several recent orders. The overcharges are minor, and you can deal with the situation simply by calling the vendor and addressing the errors.
- Group members are upset and aren’t ready to talk. When there’s a conflict, people may need time apart before they’re ready to tackle the situation.
- The issue is better handled one-on-one. For example, if you’re gathering information about an employee’s poor performance.
- You need to get a lot of individual opinions. You’ll likely get more honest feedback if you send out an electronic survey than if you ask attendees to provide feedback in a group setting.
Adapted from Running Meetings (20-Minute Manager).