More and more people are working in remote teams, but few find virtual communication as productive as face-to-face interaction. Fortunately, there are new technologies and behavioral strategies that can help dispersed teams communicate better.
- Do a personal and professional check-in. While it’s common for employees who are co-located to share a recent work success or personal story before a meeting, such conversation is rare within virtual teams. Personal sharing helps to forge connections, which is especially important when staff work remotely.
- Ban multitasking during conference calls. For productive collaboration, it’s crucial that everyone be mentally present and engaged during meetings, not working on other projects or checking email. Make this clear and call on people often to share their thoughts. Chances are good they will.