The quality of board-level team interactions is highly correlated with your organization’s success and profitability. Improve your board’s performance with these steps:
• Rethink your recruiting criteria. Recruiting “strangers” to boards — members who didn’t know each other before joining — tends to generate higher levels of governance quality. Boards should screen directors for “cultural intelligence” to ensure that the director has the skill and motivation to work well with the existing board.
• Get team coaching. Transforming a weak board into a strong board is not investment-intensive, and the benefits are significant.
Adapted from “The Key to a Better Board: Team Dynamics” by Solange Charas.