Very few people feel comfortable making mistakes at work. They fear they will lose the respect of their managers and peers, and that their reputations will be tarnished. Yet, mistakes are often the best teachers.
It’s impossible for your people to learn something new if they only do things they know well. Create a mistake-making culture. Encourage your people to take risks. Help them accept their gaffes and share what they’ve learned from them. Of course, there are times when blunders are too costly.
But for those less mission-critical times, ask your people to approach problems as learners, not experts.
Adapted from “The Miracle of Making Mistakes” by Vineet Nayar.