Clayton Christensen, Harvard Business School Professor, explains how to approach innovation creatively by studying the problem you are trying to solve and how it was resolved by other industries.
Self-improvement is necessary to getting ahead. But whether you want to be better at public speaking, using social media, or analyzing data, how do you start? Here are three general rules to follow:
• Start small. Learning new skills can feel overwhelming. Focus on one and break it down into manageable goals. For example, if you’re trying to become more assertive, push yourself to talk in the first five minutes of a meeting.
• Reflect along the way. Think about what you’re learning, otherwise the new skill won’t stick. Talk about your progress with others to get valuable feedback, keep you accountable, and cement the change.
• Teach it to others. One of the quickest ways to learn something new, and to practice it, is to show others how to do it. Share what you learn with your team, your manager, or your co-workers.
Today’s Management Tip was adapted from “How to Master a New Skill” by Amy Gallo.
Inspirational leaders have charisma. People want to hear what they have to say and do what they advise. But can you learn to be inspiring? Sure. Here are three things you can do to build your charisma:
• Focus on others. Don’t concentrate on what you need and want. Understand what others care about. The more you relate on a human level the better.
• Put yourself out there. Seek out and engage others. Be upbeat whenever possible so others feel the same way.
• Communicate you care. Charismatic leaders are verbally expressive. Tell stories. Use concrete examples. Talk about your feelings. All of these things will invoke common ground in an audience.
Today’s Management Tip was adapted from “Learn to be Charismatic” by Scott Edinger.
This entire business training video and many more are available on our web page: http://www.kantola.com/Dealing-with-t…
2009 Telly Award Winner!
This customer service video teaches skills that help turn angry customers into satisfied customers.
It’s hard to keep your cool when dealing with difficult customers. After all, it’s only human to get defensive and fight back—or cave in and give them whatever they demand.
What you need instead is a plan.
FULL VIDEO at http://s.hbr.org/12J0PR5
Joe Knight, coauthor of “Financial Intelligence,” explains the financial statement—and why managers should get involved in finance.
Management thought leaders share their ideas on how leadership goes wrong. Featuring: Bill George, Evan Wittenberg, Dr. Ellen Langer, Andrew Pettigrew, Gianpiero Petriglieri, Carl Sloane, Jonathan Doochin, Scott Snook, and Daisy Wademan Dowling.
It is possible that there’s an app on your iPad that is hogging more memory than you think. Sure, you glanced at the size of the base app before you downloaded it. But certain apps, including Facebook and Google Chrome, are notorious for taking up more memory than advertised. This is because of the certain documents and data that are cached when you are using the app. In other words, certain apps can actually increase in size the more you use them. Luckily, there is an easy way to detect these apps. First, go to Settings -> General -> Usage. Now select an app. You will be taken to a page that will display the app’s base size, and the amount of additional space that is being occupied by the app. There is even a conveniently placed “Delete app” button if you decide to smite an offender.
Have fun with your iPad!